Expert Answer:ECOM 201 Project Assignment

Answer & Explanation:The assignment is two partsI already solve the first part, but I want to make sure that my solution is correct.(attachment as [ Project Assignment 1)I need someone to solve the second part in (WORD format) part 1 should be separate from part 2 as requiredI want to include references as APA style Introduction The question is:Consider yourself as Global Manager for The Saudi company :KUDU resturant (Well known restaurant in Saudi Arabia) . At present the company you’ll choose is planning to do business in the USA and UK.
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ECOM 201: Introduction to e-Management
Project Assignment
Part 1
1441 H
st
1 Semester
Name:
ID:
CRN:
Mark:
Mark level:
Comments:
1
KUDU RESTURANT
Expansion to reach USA and UK
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• Introduction
Is a restaurant to provide various meals such as burgers and sandwiches of different types and
multiple and made with fresh meat & chicken in addition to special meals for children & desserts
distinctive taste based on high-quality products where they took into account the best quality
elements have been hired a restaurant management experts to start the idea of this restaurant
(Kudu) and this The name is called one of the types of African deer, where the opening of the
first branch of the restaurant chain Kudu in 1988 with a capital of 250 thousand riyals. followed
by the second branch then the third branch in Jeddah and another in Dammam until the number
of Kudu restaurants branches 230 branches inside the Kingdom in addition to the excellence in
providing many services such as home delivery, car services and sections for families.
Accordingly, one of the most important reasons for the success of any project is the strategic
planning in addition to the presence of workers, administrators and qualified workers who added
a lot to the restaurant chain Kudu.
Kudo has obtained ISO certification and HCCP SCCF 2000 in evaluating management systems
in companies and organizations, which are considered one of the most important international
certificates.
•
CH1.virtual management
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After Kudu has become a well-known name locally, this is our opportunity to expand globally
this step is very dangerous even if firm’s strength due to many reasons one of them is facing
many strong competitors.
After we decided to expand we will choose SPLIT TEAM Because we will establish two main
offices, one in USA and the other in UK, & Recruit local managers in the both offices that they
should be highly skilled & have experienced to build a strong relationship they will be in the
same location with the team to supervise them & reporting directly the manager in Saudi Arabia
main office.
contact with local real estate to locate a Kudu restaurant branches in best locations & he will help
us to choose small town to locate a customer service center involving call center to receive
complains & suggestions
choose a low-cost economic area to establish a small office for creating our site to introduce
products online & create application to make order & delivery online, & Communicate with
marketing to make advertisement for our products.
We will Make schedules to organize time differences for each country to arrange the meeting We
will We do.
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Market Development Strategy:
we will focus to selling our products in new markets to expand our segments which will increase
our sales significantly then make product that match the culture of customers in different
markets.
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•
CH2.virtual teams
Working with the team requires many important elements in each team we should building trust
& Confidence when team members are geographically dispersed and automated interactions are
rare can be difficult, Trust is gained over time when team members follow commitments and get
to know each other on a more personal level.
Successful virtual teams have identified how to collaborate effectively across time and space
using systems and processes to support the team, The Software tools are useful to facilitate
virtual collaboration and remote teamwork.
Stimulus Virtual Team, Leaders keep motivating the team to reach their goals by finding ways
to make everyone feel included, such as involving them in decision-making.
Encouraging team members to take responsibility motivates them to increase participation and
also enhances their accountability.
Virtual teams overcome geographic challenges through continuous communication. Timely
access and response not only from leadership but among all members keeps processes running
smoothly.
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•
Ch3. Tools
Different tools of communication
a managers should be available at any time with any communication that help the virtual team to
create a strong relationship with the virtual team through regular virtual meetings, whether the
meeting through conference calls or individual or online conferences such as Skype &
GoToMeeting, & social networking tools such as Facebook®, Twitter® or LinkedIn® to connect
with team members These tools can give you an insight into their personality, life, and interests.
Questionnaire with key questions : to get tips on how to improve your weakest areas
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•
Ch4. managing differences
1- Respect cultural differences
Cultural diversity can manifest itself in different ways: language, culture, behavioral differences
in rules and values, and even the meaning of words or differences of ideas or actions to interact
with others to improve team performance.
2- Set the rules
set rules for the team by making everyone contribute to shaping the rules to be stronger and to
ensure that everyone feels commitment and compliance.
each team will need its own set of rules and criteria such as the timing of email replies, email to
ensure clear communication.
3- define roles and responsibilities
It is important that everyone knows what to do. Having a common goal on how to achieve this
gives your team an identity that can encourage teamwork .
4- Over-communication
when interacting with a culturally diverse team from a different nationality something acceptable
in our culture may cause misunderstanding in another culture so we have to use simple language.
5- Build relationship and trust
By creating an environment in which the team feels safe so that they can collaborate better that
helps build team visual communication, body language easier to see the person you’re
communicating with by video calls .
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ABSTRACT
Our project is the opening of branches of Kudu restaurant & expanded globally in USA and UK
and we have hired highly skilled managers to manage our offices in those countries and members
of an effective, active and homogeneous team when following the necessary elements of the
successful team
We also talked about the virtual teams that we employed in the service center and in the and the
worker on the application of Kudu and what is the tools that we use to communicate between the
virtual teams and mentioned many examples, such as Skype
How the manager at the head office was able to deal with all teams of different cultures and we
marketed our products and developed according to the culture of each region.
CONCLUSION
Expanding the idea of business is a great risk and at the same time reaching the top is worth the
risk, but we must take into account all the potential risks and learn how to face the problems and
try to solve them to continue and develop more and more in a way that makes our restaurants
prosperous and developed over time
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Referrence:
Yasmine Mahmoud (2015). Businessmen- Story and biography of the owner of Kudu restaurant
Consulting, O. P. (n.d.). How to Work Together as a Virtual Team. Retrieved from
https://www.onpointconsultingllc.com/blog/2013/10/how-to-work-together-as-a-virtual-team.
Morley, S., Cormican, K., & Folan, P. (2015). An analysis of virtual team characteristics: A
model for virtual project managers. Journal of technology management & innovation, 10(1),
188-203.
McConnell, E., Lewinson, M., & Team, M. M. G. (2019, July 31). Virtual Teams – Definition,
Management, Benefits, and Improvement. Retrieved from
https://mymanagementguide.com/managing-virtual-teams-understanding-definitionmanagement-and-benefits/.
(n.d.). Retrieved from https://www.diversityresources.com/cultural-diversity-workplace/.
Journalist, author, and UN Universal Peace Federation Ambassador.(2015) . Five Strategic Team
Management Tips To Boost Your Business, https://www.entrepreneur.com/article/300767
“Building Stronger Cross-Cultural Teams,” business.com. [Online]. Available:
https://www.business.com/articles/from-conflict-to-cooperation-building-stronger-cross-culturalteams/. [Accessed: 02-Nov-2019].
R. Lepsinger, “5 Key Elements of Successful Virtual Teamwork,” 5 Key Elements of Successful
Virtual Teamwork. [Online]. Available: https://www.onpointconsultingllc.com/blog/virtualteam-collaboration-5-key-elements-for-success. [Accessed: 02-Nov-2019].
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Table of contents
Introduction…………………….…………………………………………………………….……3
virtual management……………….……………………………………………………………….4
virtual teams ………………………………………………………………………………..……..5
Tools……………………………………………………………………………………………….6
managing differences………………………………………………………………………………7
abstract…………………………………………………………………………………………….8
conclusions………………………………………..…………………….………………………….8
references…………………………………………………………………………………………..9
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ECOM 201: Introduction to e-Management
Project Assignment
1441 H
st
1 Semester
Consider yourself as Global Manager for one of the following Saudi companies: Jarir Bookstore,
Baja, Al-Baik, Herfy or Coffee Day. At present the company you’ll choose is planning to do
business in the USA and UK.
You are required to develop a detail strategy on the following :
Part 1:
▪ Give a brief introduction about the chosen company (history, products, etc)
▪ Explain what type of virtual management characteristics will be implemented and why?
(Explain how you will implement the virtual management?)
▪ How the virtual teams will work together?
▪ What tools are they using for communications and task management? (Give a real example)
▪ How you will manage the teams in both locations in terms of language, cultural, time,
political, and economical differences?
Part 2:
▪ What are techniques that you will be using in order to create a strong team with a high level
of teamwork?
▪ What are the advantages and disadvantages of managing a virtual team?
▪ What type of conflicts might occur between members? When it’s happened how will you
solve it?
▪ As a manager how you will manage the outsourced projects?
▪ What techniques that you will apply to encourage and motivate your team for
improvement?
Project report structure :
▪ Title Page: the name of the institution, the title of the report, the name of the author and
then add the date.
▪ Abstract: Brief summary of your work, you have to give the reader an overview of the
whole report.
▪
Table of contents:
͋ All points covered.
͋ Conclusion.
͋ References: Use APA style
Project Parts
Part 1
+ References
Part 2
+ Abstract, Conclusion &
References
Due date
End of week 9
2/Nov/2019
@11:59 P.M.
Week 13
30/Nov/2019
@11:59 P.M.
Marks
10 marks
10 marks
Useful links:
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http://www.nottingham.ac.uk/studentservices/documents/planning-and-preparing-towrite-assignments.pdf
APA reference system https://student.unsw.edu.au/apa
About plagiarism http://wts.indiana.edu/pamphlets/plagiarism.shtml
About plagiarism https://en.wikipedia.org/wiki/Plagiarism
Guidelines for the project assignment:
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This is an individual project assignment, which is part from your course score. It
requires effort and critical thinking
Use font Times New Roman, Calibri or Arial
Use 1.5 or double line spacing
Use the footer function to insert page number
Ensure that you follow the APA style in your project
Your project report length should be between 1600 to 2000 words
…
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